Patients

FAQ.

Contact

Book Initial Call

Your Questions Answered.

FAQ.

Your Questions Answered.

Contact

Book Initial Visit

Services

What services do you offer?

We provide psychiatric evaluation, diagnosis, and ongoing medication management for adults via telehealth.

Are you accepting new patients?

Yes - we currently have availability for new patient evaluations.

Do you offer telehealth appointments?

Yes, all visits are conducted securely online through a HIPAA-compliant platform. We do not currently offer in person visits.

Scheduling Apointments

How do I schedule an appointment?

If you are a new patient, you can use the book now link to request an appointment. Following a brief questionnaire your appointment should be approed within 24 hours. Established patients can utilize the patient portal to schedule follow-up visits. If any issues please feel free to use contact page for assistance.

How soon can I be seen?

Most new patients are seen within 1 to 2 weeks based on availability. Can be seen in as little as 48 hours if available.

What happens at the first visit?

The first visit is a comprehensive evaluation to understand who you are, your history, symptoms, and unique goals. We’ll then discuss treatment options together that best suit your needs.

Insurance and Rates

Do you accept insurance?

We are an out-of-network provider and do not bill insurance directly. You can speak with your insurance directly to determine what amount of out-of-network coverage they may provide for partial payment on bill and what your deductible is if you plan to utilize insurance for partial payment.

What are your rates?

Initial evaluations are $500 for 90 minute visit; follow-up visits are $250 for 30 minutes.

Do you provide a superbill for Insurance?

Yes - we can provide a superbill after each visit so you can submit it to your insurance for possible partial reimbursement, depending on your plan. Specifics will be based on your insurance.

Do you provide a Good faith estimate on cost?

Yes, as legally required under the No Surprises Act, as an out of network provider that utilizes sel-pay, we do provide a Good Faith Estimate to annual costs associated with care. These are subject to change, however not without sufficient notice given. Please See " Good Faith Estimate" In footer for more details.

Medication and Coordination

Will I get medication at the first visit?

If medication is appropriate and safe, we may prescribe at the first visit. Sometimes additional information, tests or lab work is needed first.

How do prescription refills work?

Refills are usually sent electronically to your preferred pharmacy and require follow-up visits at recommended intervals.

Do you coordinate care with my therapist or primary doctor?

By default, no but with your written consent, we can communicate with your other providers to ensure coordinated care.

Will I get medication at the first visit?

If medication is appropriate and safe, we may prescribe at the first visit. Sometimes additional information, tests or lab work is needed first.

How do prescription refills work?

Refills are usually sent electronically to your preferred pharmacy and require follow-up visits at recommended intervals.

Do you coordinate care with my therapist or PCP?

By default, no but with your written consent, we can communicate with your other providers to ensure coordinated care.

Will I get medication at the first visit?

If medication is appropriate and safe, we may prescribe at the first visit. Sometimes additional information, tests or lab work is needed first.

How do prescription refills work?

Refills are usually sent electronically to your preferred pharmacy and require follow-up visits at recommended intervals.

Do you coordinate care with my therapist or primary doctor?

By default, no but with your written consent, we can communicate with your other providers to ensure coordinated care.

Cancellations and Emergencies

What is your cancellation policy?

We require at least 48 hours’ notice to cancel or reschedule an appointment. Because your time is reserved exclusively for you, cancellations made with less than 48 hours' notice, as well as no-shows, will be charged the full session fee (100%) to the credit card on file.

How do you handle urgent issues?

Given our flexibility in scheduling we can often offer follow-ups on a short notice for urgent issues such as medication complications or difficult life circumstances that may arise, however we do not provide emergency services. If you are experiencing a severe crisis and have concern for thoughts of wanting to end your own life or the life of others, for emergency psychiatric services, contact your local crisis line, utilize national hotlines such as 988 or 911 or go to the nearest emergency department for immediate care.

What should I do if I’m having an emergency?

Call your local crisis hotlines or national hotlines 988 (Suicide and Crisis Lifeline), 911, or go to your nearest emergency department.

Privacy and HIPPA

How do you protect my privacy?

We follow all HIPAA regulations and use secure, encrypted platforms for communication and telehealth sessions. As a self-pay practice, we do not submit claims to insurance companies. This means your mental health records are not routinely shared with insurers unless you request or authorize it.

Can I access my records online?

Yes, through our patient portal you can view visit summaries, request refills, and securely message your provider.

Will you share my information with anyone without my consent?

No - we only share information with your written permission, except when required by law (e.g., acute safety concerns for your life or the life of others or if there is suspected abuse in home).

How do you protect my privacy?

Can I access my records online?

Yes, through our patient portal you can view visit summaries, request refills, and securely message your provider.

Will you share my information without my consent?

No - we only share information with your written permission, except when required by law (e.g., acute safety concerns for your life or the life of others or if there is suspected abuse in home). Since we do not bill Insurance directly we do not report conditions to them, however if utilizing a super bill diagnoses will be shown on this bill and if utilizing prescription benefits.

How do you protect my privacy?

Can I access my records online?

Yes, through our patient portal you can view visit summaries, request refills, and securely message your provider.

Will you share my information with anyone without my consent?

No - we only share information with your written permission, except when required by law (e.g., acute safety concerns for your life or the life of others or if there is suspected abuse in home).

Preparation for First Visit

How do I pay for my visit?

Payment is due prior to the time of service. We process payment through our patient portal and are able to accept all major debit or credit cards.

What forms do I need to complete before my first appointment?

You’ll receive secure intake forms through our patient portal. Please complete them ideally 24 hours prior to visit. No question is mandatory, but the more questions answered help give us more time during initial visit to focus on your unique needs. Answers will be discussed during the first visit.

Can a family member or friend join my appointment?

Yes - with your consent, a support person can attend part or all of the visit, either in person or via telehealth. IF you want information to be shared with a 3rd party an Request of Information will need to be completed to allow us to share information with them outside of visits.

How do I pay for my visit?

Payment is due at booking, however your card will not be charged until 24 hours prior to visit. We process payment through our patient portal and are able to accept all major debit or credit cards.

What forms do I need to complete prior to first visit?

You’ll receive secure intake forms to complete inside our patient portal. Please complete them ideally 24 hours prior to visit. No question is mandatory, but the more questions answered help give us more time during initial visit to focus on your unique needs. Answers will be discussed during the first visit.

Can a family member or friend join my appointment?

How do I pay for my visit?

Payment is due prior to the time of service. We process payment through our patient portal and are able to accept all major debit or credit cards.

What forms do I need to complete before my first appointment?

Can a family member or friend join my appointment?